COMPANY BACKGROUND

Rich, Tara and RJ

Hollywood Limousines, created in 1991, is celebrating its 18 year anniversary this year. We are a family owned and operated company located in Mayfield Village, Ohio.  The President and CEO, Richard Prosen Sr. continues to be involved in all aspects of the business to assure your complete satisfaction. His wife, Tara Prosen, Vice President and CFO, oversees all internal operations. From its humble beginnings with one limousine, Hollywood Limousines is currently recognized as Cleveland’s premier corporate transportation provider offering Sedans, Limousines, SUV’s and Luxury Coaches.

100% GUARANTEE

We guarantee you will be 100% satisfied with our services.  We are dedicated to providing you the safest, most reliable transportation in town. If we ever fail to provide you with exceptional service, please call our office and we will work with you to assure your complete satisfaction.

CHAUFFEURS

The owner of Hollywood Limousines personally trains each and every chauffeur. He has been certified by the Executive Professional Chauffeuring School on all aspects of professional chauffeuring. As a graduate of John Carroll University , he instills upon all chauffeurs the highest level of honesty and integrity.
 
All new chauffeurs receive our in house training manual which spells out all aspects of driver etiquette, defensive driving techniques and our dress code.
 
The dress code for all chauffeurs at all times is a dark suit, white shirt and dark conservative ties. Our chauffeurs never wear tuxedos, colored shirts or cartoon ties. Our chauffeurs are professionals serving professionals.

INSURANCE

We are very proud of our safety record. In our 17 year history, Hollywood Limousines has NEVER had an at-fault accident or bodily injury claim. We carry a one million dollar livery policy on each and every one of our vehicles. Please see the following documentation from our insurance provider.
 

DELAYED FLIGHTS

The chauffeurs of Hollywood Limousines personally track their incoming flights to Cleveland Hopkins Airport and advise our office of any delays. Our chauffeurs remain at the airport until the flight arrives.

SUBCONTRACTING / FARM OUT

Hollywood Limousines never “farms-out” a trip to an unknown transportation company. To assure complete quality for every trip, we have created the PRO 1 LIMOUSINE NETWORK. This network consists of additional limousine companies in the Cleveland area that have passed our company’s strict standards of professionalism for chauffeurs and vehicles. In the event Hollywood Limousines requires additional vehicles, we maintain our complete control over the trip from start to finish.

BILLING

Hollywood Limousines accepts Cash, Amex, MasterCard and Visa. 
We also offer detailed corporate billing with terms of Net 30.